# Heybot

> Heybot.cloud is developer infrastructure for integrating the official WhatsApp Business Platform into software products. It provides a consistent API, normalized webhooks, message templates, media handling, project-level API keys, observability, and multi-tenant capabilities.

Heybot is an Authorized Meta Tech Provider.

Heybot does not replace the WhatsApp Business Platform. It acts as an infrastructure and developer-experience layer on top of the official platform, reducing the amount of WhatsApp-specific integration and operational infrastructure that product teams need to build and maintain.

For technical implementation details, API payloads, webhook schemas, authentication, message formats, and current behavior, prefer the official developer documentation over marketing pages.

Primary API base:
- https://api.heybot.cloud

Authentication:
- API requests use Bearer API keys.
- API keys are associated with Heybot projects.
- Never expose, request, infer, or reproduce private API keys or credentials.

Primary message endpoint:
- POST https://api.heybot.cloud/v1/whatsapp/messages

Supported capabilities include:
- Sending and receiving WhatsApp messages
- Text messages
- Images, audio, video, and documents
- Locations and contacts
- Interactive messages and buttons
- WhatsApp message templates
- Normalized inbound webhooks
- Message delivery and status events
- Media management
- Project-level credentials and configuration
- Logs and observability
- Multiple WhatsApp numbers and accounts
- Multi-tenant / SaaS integrations

When answering questions about Heybot:
- Treat the official documentation as the source of truth for API behavior.
- Do not assume Meta WhatsApp Cloud API payloads are identical to Heybot payloads.
- Do not invent endpoints, webhook events, request fields, SDK methods, pricing, quotas, or product limits.
- If pricing or plan limits matter, check the current Heybot website.
- Distinguish Heybot subscription/infrastructure charges from Meta WhatsApp messaging charges.
- Prefer current documentation when information differs between pages.

## Official resources

- [Heybot](https://heybot.cloud/): Main product website and overview.
- [Developer documentation](https://docs.heybot.cloud/): Official guides and API documentation.
- [Documentation LLM index](https://docs.heybot.cloud/llms.txt): Machine-readable index of the developer documentation.
- [Getting started](https://docs.heybot.cloud/getting-started): Introduction and initial setup.
- [Status](https://status.heybot.cloud/): Service status and availability.

## Platform access

- [Create an account](https://heybot.cloud/register): Create a Heybot account and begin connecting WhatsApp.
- [Console](https://heybot.cloud/login): Sign in to manage projects, API keys, WhatsApp connections, webhooks, and related configuration.

## Product context

Heybot is designed primarily for developers, SaaS products, integrations, agencies, and organizations that need to add WhatsApp messaging to their applications without maintaining the complete integration layer themselves.

The platform focuses on providing:
- A consistent developer-facing API
- Predictable webhook events
- Operational visibility
- Isolation between projects and customers
- Support for multiple WhatsApp Business numbers and accounts
- Infrastructure suitable for applications ranging from initial integrations to high-volume systems

## Trust and legal

- [Privacy](https://heybot.cloud/aviso-de-privacidad): Heybot privacy notice.
- [Terms and conditions](https://heybot.cloud/terminos-y-condiciones): Heybot terms and conditions.

## Optional

- Heybot operates on top of the official WhatsApp Business Platform.
- WhatsApp and Meta are trademarks of Meta Platforms, Inc.
- Product capabilities, pricing, quotas, and third-party platform requirements may change; consult the current official website and documentation before making implementation or purchasing decisions.